Order management that drives better customer service

Track inventory through the supply chain

The superior visibility provided by our online ordering system makes it easy to track the movement of stock through the supply chain. The benefits are felt by your customers and your staff, with real-time information on stock levels, delivery progress and ETAs accessible at all times.

Reduce your internal workload

With customers entering their own orders via the Portal, you can ease the burden on staff who would previously have to re-key a large volume of orders manually. This frees up time for customer service staff to become proactive, providing accurate information to customers based on up-to-the-minute data instead of responding to phone calls about order updates.

Make online ordering part of your total logistics solution

Personalised branding: customise your portal with your own company livery, or your customer’s branding 

Integrated systems: for a complete inventory management and tracking solution, integrate your Portal with the CALIDUS warehouse management software and transport management software suite.