A growing number of logistics organisations, both 3PLs and in-house operators, recognise the importance of a customer portal.
By giving customers access to inventory and delivery progress data online, it is possible to reduce the burden of customer service queries and consistently highlight the high levels of service you are delivering.
Our white paper Improving Customer Service in Logistics explores the impact of this key trend with the help of Dave Renshaw, CEO of OBS Logistics. Download and find out:
Just complete the form to access your free download.