CALIDUS ePOD automatically communicates between the driver's cab and your transport team, keeping them up to date with the latest situation without distracting the driver. With real-time debrief, customer queries can be answered rapidly, ensuring high levels of service and allowing you to improve cash-flow by enabling earlier billing against confirmed deliveries.
Using ePOD can drastically reduce the amount you spend on printing and document storage. Manual data entry becomes largely unnecessary, allowing you to free up resources for proactive customer service and management. With an electronic record of every delivery, it’s also easier to manage claims for missing and damaged deliveries.
ePOD supports proactive issue management and resolution. Delivery documents can be automatically emailed to your customer once a delivery is complete, helping to reduce the number of customer queries. Meanwhile, staff can monitor any schedule changes via the browser-based ePOD enquiry screen and alert customers when necessary.
Our ePOD solution integrates with the CALIDUS TMS and WMS to support every aspect of your logistics operations. In addition CALIDUS ePOD can also integrate with other ERP, TMS and WMS systems. CALIDUS ePOD can be provided on an on premise basis or as a hosted service from our UK solutions centre.