CALIDUS ONLINE is an extension to the CALIDUS Warehouse Management System that provides a portal, accessible via the web and mobiles, through which customers and field sales staff can check product availability and inventory levels and place orders.
It uses customer and stock information from CALIDUS WMS and orders raised are passed seamlessly into CALIDUS WMS for fulfilment. The system can also be integrated with CALIDUS ePOD and CALIDUS TTM to create an end to end web based order management, inventory management and tracking solution
Improved customer service:- customers can check stock and place their own orders
Increased efficiency of field sales staff:- by interacting with CALIDUS WMS from mobile devices to check stock and place orders
Reduced Customer Service team workload:- by avoiding your staff having to enter customer orders and eliminating many queries as customers can answer for themselves on line