CALIDUS ONLINE

OBS Logistics > Solutions > CALIDUS Online

CALIDUS ONLINE can be implemented as an extension to CALIDUS WMS to provide a web portal over which customers can check available products and inventory levels and place orders.

The system can also be used in the field on mobile devices to support field sales staff in checking available stock and placing customer orders.

CALIDUS ONLINE uses customer and stock information from CALIDUS WMS and orders raised are passed seamlessly into CALIDUS WMS for fulfilment.

CALIDUS ONLINE offers the following benefits:

• Improved customer service:- by enabling customers to check stock and place their own orders -
• Increased efficiency of field sales staff:- by allowing them to interact with CALIDUS WMS from mobile devices to check stock and place orders
• Reduced Customer Service team workload:- by avoiding your staff needing to enter customer orders and eliminating many of the queries which customers can answer for themselves on line.